Jul 08, 2020
Despite sufficient verification at the start of every hire or on expiration date anniversary, a license holder could lose their license at any given moment, such as one Arizona contractor whose license was suspended after receiving multiple complaints of incomplete work and attempting to blame it on his health.
Primary source verification is a central industry function that is used to confirm an individual or business holds a valid license, certification, or registration to practice a profession when required by law. The process protects consumers by ensuring that only qualified professionals deliver services to the general public. As anyone might guess, the verification process differs by state, industry, and sometimes even license holder. In the state of North Carolina, a general contractor’s license expires on the first day of January following its issuance, meaning that freelancers in this state must renew their licenses annually. General contractors in Florida, however, have a bit more time between renewals, with state law only requiring these individuals to renew their licenses every two years.
Traditionally, individual licenses are verified at the time of hire and at the time of renewal. This task is commonly a function of human resource teams or other administrative groups that manually look up each individual’s credentials. On average, a manually-performed primary source verification takes about 3-5 minutes, and while it is common for state commissions to provide digital certification databases that allow for an online check, there is always the possibility that a board has not yet switched to an electronic-user face, thus prolonging the credential validation process. Furthermore, individual analysts can only examine a handful of sources at a time and are likely to produce highly variable, unreliable data. Usually only experienced analysts will notice complex status changes, red flags, or discrepancies, and to make matters even more complicated, a change in license status could happen at any given moment. For example, if a nurse fails to respect a patient’s privacy rights or a general contractor fails to pay and provide proof of a construction-related fee in a timely manner, both could face license suspension, making it illegal to work until the license has been reinstated. These unexpected changes in license status can only be discovered by regularly verifying against the primary source certifying organizations.
As the on-demand economy continues to evolve, more emphasis is placed on managing skill-based and represented credentials in an increasingly regulated marketplace. Companies are struggling to match demand with legal requirements, consumer safety and compliance.
Atlas was built to solve the problem.
We do this by providing API access to 600+ primary source certifying organizations around the world, structuring the myriad of complex data inputs and outputs feeding through our data management platform and automating change in status notifications for proactive decision-making. Atlas Certified is the first to provide an automated solution to primary source verification within seconds, helping customers understand risk and identity fraud while cutting operational costs in half and reducing manual input errors by 34% Each credential is monitored for red flags, anomalies, risk indicators, and corresponding data points, and then stored with a primary source screenshot. Our SaaS platform, accessible online and via API, allows each customer to automate a verification schedule customized to its requirements (daily, weekly, monthly, quarterly, etc.) instead of upon expiration anniversary license verification. Automated monitoring allows for visibility into revoked credentials and constant updates on expiration, ultimately leading to a 90% increase in proactive compliance and focusing employee time back on core business initiatives.
Simply put, Atlas helps our great customers, including HomeAdvisor, Amazon, ADP, Checkr, Care.com, PlusOne and many others, automate the verification, monitoring, and management of represented credentials, all while adding compliance, trust, data, and new markets to their network.
Are you interested in learning more about the Atlas employee verification platform? Fill out the form at the bottom of this page and a member of our team will contact you.
Smart Screening, Intelligent Hiring, Proactive Alerts, Effective Compliance and Peace of Mind.