Jan 23, 2020
Thanks to Josh Stein and the NC AG office for article information and linked
The Atlas team is actively addressing 3 out of the top 10 for the safety of consumers and compliance of great brands.
(RALEIGH) Attorney General Josh Stein today shared the top 10 consumer complaints that his office received in 2019. He also released the North Carolina Department of Justice’s 2019 annual report, which delves into the department’s work to protect people from crime and fraud, protect taxpayers, and defend the state of North Carolina over the past year.
“Bad actors are always trying to use fear and confusion to take advantage of people,” said Attorney General Josh Stein. “Their actions are unconscionable and often illegal. My office will continue to investigate consumer complaints and do everything in our power to hold scammers accountable and make North Carolinians whole again.”
The 2019 annual report discuss NCDOJ’s work to prevent crime, handle criminal appeals and certain criminal cases, support victims and survivors, defend state agencies, protect the environment, analyze evidence and assist in law enforcement investigations, and train and certify law enforcement officers.
“I’m incredibly proud of my colleagues and their work to serve North Carolinians,” said Attorney General Josh Stein. “Over the past year, they have continued to demonstrate an unparalleled commitment to integrity and excellence, and we are safer for their public service to protect and defend North Carolina, its people, and their rights.”
Last year, people in North Carolina filed 14,462 consumer complaints. In the course of mediating those complaints, NCDOJ secured consumer refunds of nearly $580,000, of which more than $293,000 went to refund elder fraud victims.
The top 10 consumer complaints of 2019 are:
North Carolina consumers can visit ncdoj.gov to learn more about ways to protect themselves from scams and fraud. People can also request a presentation for a group or organization about public safety issues, scams and frauds, and ways to prevent crime and protect yourself and your information. If you believe you or someone you know has been the victim of a scam, file a complaint with our Consumer Protection Division at ncdoj.gov/complaint or by calling 1-877-5-NO-SCAM.
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