Agile Workforce: Skills are more Specialized

Jan 17, 2020

Agile Workforce: Skills are more Specialized

Record low unemployment is putting enormous pressure on businesses to explore new ways to find and engage talent,” said Stephane Kasriel, CEO of Upwork. “As the biggest driver of job growth in the U.S., small businesses are on the leading edge of workforce innovation.  Innovative businesses are realizing that the only sustainable way to grow is by accessing the right talent and technology. As workers seek out more flexible work arrangements, businesses are embracing a flexible workforce to fill skills gaps and scale their teams.”

Top Findings Include:

  • Small businesses are embracing flexible talent –  Over half (53 percent) of small businesses today are utilizing flexible talent, including freelancers, agency and temp workers — up 16 points from 2017. They anticipate work done by flexible talent will increase by 20 percent in the next 10 years.
  • Small businesses plan to increase headcount – The majority (67 percent) of small businesses plan to increase their worker headcount in 2018, while only nine percent expect a decrease. Headcount is expected to increase by 15 percent in 2018.
  • Skills have become more specialized –  Nearly two-thirds (64 percent) of small businesses agree that skills have become more specialized compared to three   years ago.
  • Hiring is a challenge – Twice as many small businesses say hiring was harder in 2017 than easier. Sixty-three percent of small businesses cite “access to skills” as their top hiring challenge.

Due to technological advancements, vast pools of industry experts with specialized skills are readily available to help drive the business forward. SMBs can build an elite and competitive team by embracing flexible talent.

Sustaining Long Term Growth with an Agile, Remote Workforce

Small businesses are embracing a remote workforce

The majority (60 percent) agree that remote has become more commonplace compared to three years ago. Sixty-seven percent of small businesses have someone on their team who works a significant portion of their time remotely, up 13 points from last year.

Remote work is here to stay

Small business were three times more likely to agree than disagree that offices will serve as occasional anchor points rather than daily travel destinations. In the next 10 years, small businesses predict that 35 percent of their employees will work predominantly from remote locations.

Agile teams will become the new normal

A vast majority (86 percent) of small businesses have made progress in developing a more agile, flexible talent strategy. Six times (63 percent) as many small businesses agree dynamic team structures will become the norm than disagree.

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